Internet connection with at least 2MBPS download and upload speeds
Google Chrome, Mozilla Firefox, or Safari 11+ (latest release versions)
Make sure TCP ports 80 and 443 are open (sometimes firewalls will block these ports, ask your IT team if you can’t connect with someone if this is causing it)
FAQ
Most frequent questions and answers
For iOS and Android:
If you are still having issues after trying these steps, contact our support team.
Tetrix Health enables Covered Entities to be compliant with HIPAA in several ways:
Yes, we provide a free Business Associate Agreement (BAA).
Please contact us for more details.